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Email, call or write me to order or discuss your needs. You can't order from my web site--I like to discuss your order with you first.

Many people have told me how much they enjoy my bringing my ‘store’ of instruments to workshops so that they can try many different ones over the course of a few days. This makes their decision-making process much easier.

Obviously, when ordering by mail, I can’t send you my whole ‘store’ of instruments to try, but I do try to come as close as is reasonably possible. All instruments can be ordered on approval. I am happy to send out two or more instruments for you to compare. For instance, I could send out two or three rosewood altos, or rosewood, pearwood, grenadilla and boxwood altos for you to sample. Then you can play them (please, no more than 15 minutes per day, just as if you were starting the breaking-in process), let your friends try or listen to them, and let a teacher try them. This gives you some feedback on your choice, and gives you more confidence in your decision.

I want you to be satisfied with your instrument, and feel under no obligation to buy it if you don’t like it. A normal time for deciding is approximately one week. I, of course, expect any returned instruments to be in like-new condition (see below). Whether you decide to buy an instrument or not, all I ask is that you pay for shipping costs both ways.

Once you have decided on a purchase, I will bill you.

Email, call or write me to order or discuss your needs. You can't order from my web site--I like to discuss your order with you first.

I had an instrument returned that smelled of cigarette smoke. The customer did not smoke, but a visitor did. I haven't yet succeeded in removing the smell. I can't sell a smoky instrument, so I do not want to send instruments on approval to households where people are allowed to smoke. If a smoky-smelling (or mildew-smelling) instrument is returned to me, I will not accept it, and you will have bought it, since it is no longer in like-new condition. In my experience, hardly any recorder players smoke, so this should be a rare occurrence. So please, no smoke, mildew or lipstick, and brush your teeth before playing--all things you should do if the instrument were yours. I hope you understand this policy.

RETURNS

For returns, please pack all wooden instruments in a sealed plastic bag if shipping by air--priority services like Priority Mail, Express Mail, FedEx express services, UPS express services, etc. Instruments dry out under the low air pressure and dry air conditions of air services. This causes instruments to change dimensions, often irreversibly, resulting in tuning and voicing changes.

TERMS

I give you 30 days from the shipment date to pay me for instruments or other items you keep. However, since I have had a couple of, shall we say, recalcitrant payers, I've decided to institute interest charges and late fees. The interest charges are 1.75% per month after the first 30 days. I also will impose a $25 per month late fee for each month the payment is late. These charges will only be imposed on customers who abuse my lenient policies and who are blatant in delaying or refusing to pay on time. Ordering from me constitutes an agreement to these terms.

I accept personal checks, money orders or cashiers checks, all in US denominations only.
I accept Visa, MasterCard, American Express and Discover.